Freelancers Think Customer Is King

Freelancers have become an indispensable part of the current world of labour. For them, customer satisfaction comes first, herefore, they are highly committed, even if the project takes longer than initially thought. In this work environment, however, it became a rule and not some exception. Almost three-quarters of all projects take longer than previously anticipated and current studies show that many freelancers do not bill their customers for this additional effort.

Freelancers Think Customer Is King
Freelancers Think Customer Is King

For many companies, freelancers have become a vital resource. That is the only way they can deliver high-quality projects on time. The external helpers bring outside knowledge with them and can offer a wide range of experiences. In addition, freelancers require little supervision as they usually take care of themselves. They are responsible for their retirement and social security payments as well as all the risks that entrepreneurship entails.

Billing According to Hours, Daily Rates, and Project Nature

These vital aspects must, of course, be taken into account when calculating the assignment fee. It is therefore essential to keep an eye on the market. The majority of freelancers bill for their services hourly and only then do daily rates follow. This billing method is particularly popular with IT service providers.

Other industries prefer project-based billing. To calculate the costs well, it is therefore always advisable to rely on a comprehensive briefing. It would be best if you always did this before the start of the project, because this way the freelancers can prioritise their requirements and expectations. No doubt, clear agreements are a recipe for success for contractors and clients. That leads to good cooperation and an increase in productivity.

Good Support from the Client

A freelancer is not an employee of their client, however, most of them can look back on positive experiences. Freelancers are usually instructed and supported, therefore, they can adjust their project and time management accordingly. Well-informed freelancers have great importance to a productive working day as also guarantees corresponding income. In addition to having fun and having clear responsibilities, payment plays an essential role in the job.

Success Factor in the Crisis

Freelancers often get their work online and, since 2020 in particular, freelancers have proven to be one of many success factors in various industries. Companies that maintain an extensive network of freelancers are able to intercept problems in a short time. In return, outside support is highly motivated and can work flexibly, making them irreplaceable in crises.

Success Factor in the Crisis
Success Factor in the Crisis

Moreover, companies are happy to use freelancers to save costs, because this workforce is technically not personnel but service providers. First of all, the company must train the new staff extensively, which always comes at a price. Freelancers automatically bring their experience and knowledge to the company. They can work precisely when the business situation is volatile. Most of them come from different industries and have a lot of experience which benefits their customers. Freelancers also bring a new perspective to the company and that makes them irreplacable in many businesses.

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